Why Can't I find a mailbox using Exchange Admin Center (EAC) in Exchange 2013?

Why Can't I find a mailbox using Exchange Admin Center (EAC) in Exchange 2013?

The answer: You may be looking in the wrong place in the Exchange Admin Center(EAC). In older versions of Exchange using the Exchange Management Console (EMC) or the Exchange Control Panel (ECP), you were able to find mailboxes when searching by just entering the name or part of the name and you would get results. Using the Exchange Admin Center (EAC) which is the new web based management console in Exchange 2013, is bit different and I will go through the options to help you get what you want when searching for a mailbox. Please note that with each of the options outlined in this post you need to wait for the data to finish loading before you start searching using the search box.

If you are searching for a User Mailbox be sure you have the mailboxes option selected.

 

 

If you are searching for a distribution group you have to have the groups option selected.

 

 

If you are searching for a resource mailbox you need to have the resources option selected

 

 

If you are searching for a shared mailbox you need to have Shared option selected

 

 

 

I hope this post has helped and made it easier for you when searching for a mailbox using the Exchange Admin Center in Exchange 2013. Please share your comments and feedback on this post.

Microsoft Exchange Server 2013 Released!

Microsoft has recently released Exchange Server 2013 Preview as well as an Outlook 2013 preview. I cannot go into all the changes in the Exchange Server 2013 Preview release but some of the things you can expect are:

• Smart Search that learns from your communication and collaboration interactions.
• Social integration of contact data from multiple sources to provide a single contact view.
• A new look for Outlook and OWA with A touch aware streamlined UI for OWA and Offline Access in OWA 
• Improved integration with SharePoint 2013 and Lync 2013
• Improved E-Discovery searching across Exchange Server 2013, SharePoint 2013, Lync 2013 and Windows File Share
• A redesigned resilient deployment.

Prerequisites for deploying Microsoft Exchange Server 2013 include:

1. First join the computer to the appropriate internal Active Directory forest and domain.
2. Make sure that the functional level of your forest is at least Windows Server 2003, and that the schema master is running Windows Server 2003 with SP1 or later
3. The full installation option of Windows Server 2012 and Windows Server 2008 R2 SP1 must be used for all servers running Exchange 2013 Preview server roles or management tools.
4. You should also uninstall 64-bit version of Microsoft Visual C++ 11 Beta Redistributable.

Please note that Mailbox and Client Access Server (CAS) Roles are the only choices. The transport pipeline in Exchange 2013 Preview is now made up of several different services: the Front End Transport service on Client Access servers, the Hub Transport service on the Mailbox servers, and the Mailbox Transport service on the Mailbox servers.

RPC is no longer a supported direct access protocol. Outlook connectivity uses RPC over HTTPS.

There are also standalone Help Files for Microsoft Exchange Server 2013 Preview, Microsoft Exchange Online Preview, and Microsoft Exchange Server 2013 Preview Hybrid Deployments release as well as a Resource Page that has more information.

You are encouraged to send feedback to Microsoft using the Exchange Server 2013 Feedback option.

More information will be revealed at the upcoming Microsoft Exchange Conference (MEC) in Florida from September 23rd to 26th 2012. I hope to be in attendance at my first MEC.

You can engage in the discussions at the forums. I will be reading and maybe posting there also.

Please note due to the nature of this product information and links can be changed without warning.